Quality & Services
Limited Warranty
We take pride in the quality of our products and aim to ensure complete customer satisfaction. Products purchased with a 12-month warranty are covered for hardware-related issues and spare parts required to address manufacturing defects that may occur during the warranty period. For any warranty inquires, contact back the shop you purchased from or drop us a message at our Instagram page: https://www.instagram.com/petree.me/
Authorized Resellers
Ensure you purchase Petree products only from authorized retailers to guarantee their quality and eligibility for warranty coverage. Authorized sellers are carefully selected to ensure high standards, proper storage, and transportation. In contrast, products from unauthorized sellers may be counterfeit, tampered with, or mishandled, and inaccurate information about the products may also be provided. Such products will not be covered under warranty, and their reliability cannot be guaranteed.